01322 385800
208 Charles St, Dartford, Greenhithe, DA9 9AJ

Mad Play Terms And Conditions

Mad Play Terms and Conditions / Rules Of Play

Here at Mad Play we encourage children to play, run free and explore in a safe and stimulating environment. As expected, play comes with risks such as tripping, falling and bumping into fixed objects or other children. Whilst we have taken reasonable steps to control these risks through the design, maintenance and operation of the centre, it is impossible to eliminate such risks completely. Guardians must recognise and accept this
risk.

  • Guardians must be over the age of 18.
  • All visitors must sign in and out of our visitors’ book.
  • Only food and drink purchased at Mad Play may be consumed on the premises, anyone who does not adhere to this may be asked to leave immediately.
  • Mad Play asks that that users treat each other, staff and the facilities with respect. Verbal or physical abuse towards our staff or visitors will not be tolerated.
  • Guardians must supervise their children at all times, ensuring they are playing in the correct areas for their age range, and that they are aware of the rules of play. Your children remain your responsibility and you should be aware of where they are at all times. Under no circumstances should your child/children be left unattended.
  • No climbing on the outside of the netting or equipment.
  • No running outside of the play area.
  • Staff are around to monitor the equipment and access first aid facilities, they are not there to supervise children using the facilities.
  • Age restrictions are in place for the safety of the children.
  • Children who are unwell must not use the facilities.
  • We recommend that long sleeves and trousers are worn, long hair is tied back and children wearing glasses must take particular care when playing on the equipment.
  • Shoes must be removed before entering the play area. Socks must be worn at all times.
  • Buckles, badges, watches, jewellery, money and sharp objects etc. must not be taken into the play area.
  • Personal items must be left with a guardian. We cannot accept responsibility or liability for any lost items/ damage or theft.
  • No food or drink is to be taken into the play area- we recommend that children do not immediately return to the play area after eating.
  • Chewing gum is not permitted in the centre.
  • Children must be accompanied by their guardian when using the toilet facilities.
  • Smoking is not permitted in the centre or in the grounds of Mad Play.
  • No alcohol is to be consumed on the premises.
  • Mad Play reserves the right to alter opening times, prices, menus and play equipment without prior notification.
  • We reserve the right to restrict play sessions to two hours- this will be communicated upon arrival.
  • We reserve the right to refuse entry, or to ask anyone to leave Mad Play without refund should these rules not be followed.

Sorry for any inconvenience but...

Mad Play is now closed until further notice. 
 
We Are contacting all of our existing party bookings. *Refunds are not available but parties can be rescheduled or credit given to use in the centre upon reopening
 
We wish you all good health.